Quality and Operations Professional (UK)

A results-driven Quality and Operations professional with over 10 years’ experience across the pharmaceutical and medical device sectors. Brings deep expertise in quality assurance, operational leadership, and regulatory compliance, with a strong track record of building high-performing teams and embedding robust quality systems.

Has successfully led multiple operations and quality teams within complex, regulated environments, driving continuous improvement and operational excellence. Recognised for implementing scalable, cross-site complaints handling programmes within multi-site organisations, strengthening compliance frameworks while enhancing customer confidence and regulatory alignment.

An accomplished project leader, consistently delivering strategic initiatives within demanding timelines and business-critical parameters. Combines analytical precision with practical leadership to translate regulatory requirements into streamlined, effective processes.

Holds a Degree in Analytical Chemistry and is a qualified Lead Assessor.

Core Competencies

• Regulatory Affairs & Compliance Strategy

• Customer Complaints & Investigation Management

• Quality Systems Implementation

• Lead Auditing & Assessment

• Operations & Production Leadership

• Training & Capability Development

• Cross-Functional Team Leadership

• Stakeholder Communication & Engagement